Facebook tickets scam, money back

[MarekL1]

As tittle says, is there any way that I can get my money back after stupidly falling for a scam? I've got Facebook conversation proving that I fell for a scam, and was supposed to receive tickets for the money I've paid. I've send it through Friends & Family options, but surely my conversation proves that it is obviously a scam. 

Also, If I may add, PayPal help centre is really hard to navigate and it's frustrating that I cannot see the option to contact Customer Service, and I have to ask question on community forum go get an answer, but that is a topic for another conversation. 

[kernowlass]

@MarekL1 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.

[MarekL1]

Thank you for your reply, but could I open a dispute and provide evidence (facebook conversation) that I was scammed? I know that I've sent the money voluntary, but surely after the investigation it would prove that I was scammed (even PayPal help centre says that I can open dispute for a request of refund if somebody refuses?) Shouldn't PayPal block the account that is scamming people, or at least look into it somehow?

I'm not making this up, I've been PayPal customer for a long long time, I've got many transactions and identifications check proving my identity, I've got a proof of Facebook conversation from my, also personal and verified Facebook profile, surely there must be something that I can do?

[kernowlass]

@MarekL1 

You can prove what you like but it comes down to the fact you sent a 'gift' of money to someone and sadly negated your own buyer protection.

You can't open a dispute for a friends/family transaction, your only option is your card as per my post above.