Filed claim

Gigimcp
New Community Member
I filed a claim when I purchased something I thought was coming from Kay Jewelers and in fact it was cheap jewelry from China. I was awarded a refund but still have not received it.. I had to return the merchandise which I did and I have tried many times to get a hold of the dispute center/ PayPal …. I just want my $90 back!
Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Gigimcp 

 

Did you returned item with tracking and does tracking shows return was delivered? Tracking not showing “delivered” status could be why a refund hasn’t been issued yet.

 

To cobtact customer service:     

https://www.paypal.com/smarthelp/contact-us      

Click “Message Us” or “Call Us” option on the bottom.   

 

Or reach out to PayPal at Facebook or Twitter.    

https://www.facebook.com/PayPal     

Twitter: @AskPayPal   


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.