Brainety Scam

[adamfraser1234]

Just adding to the already long list of paypal users who have been scammed by Brainety. Shame on PayPal for not investigating this sooner. Luckily I noticed the scam and got my bank to cancel all payments from PayPal. There is a negative balance in my account now of 125 dollars. Of which I will leave to PayPal to cover as remediation for not disendorsing this company sooner. Unless they do so now. This is pages of evidence against brainety yet paypal do nothing, shame. Buyer protection means nothing.

https://au.trustpilot.com/review/brainety.com

[kernowlass]

@adamfraser1234 

A lot of times what happens is people accept a free trial for a product and forget to cancel. As a buyer you must agree to a billing agreement/subscription before a merchant can take a payment from your PayPal account.

If you don't notice during checkout OR don't cancel then it auto renews. Be careful what you are accepting.

Check if you had a subscription set up and cancel it?
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''

Secondly you normally have 120 days to sort out the negative balance and if not paypal will pass it on to a debt collection agency to chase you for the debt.