Debit during an active case
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If I bought something and PayPal hasn't debited my bank account yet and then open a case because the product wasn't delivered, will PayPal still debit after a while or will it not while the case is active?
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Hello @Koda_,
Welcome to the PayPal Community Forum!
I understand you'd like to learn more about opening a dispute case when your payment still hasn't been processed from your bank. I'll be happy to help! Opening a PayPal dispute will not cancel or stop any pending transactions. If you make a payment with your bank account, you should see it be debited from your account in three to five business days on average.
If you still need to file a dispute, you can learn how in this Help Center article. When filing a dispute, you're opening a conversation between you and the merchant. If you don't reach an agreement, please escalate the dispute to a claim prior to when the case closes in 20 days. If the case automatically closes, it cannot be reopened under any circumstance.
I hope this information helps and that you have a wonderful day!
- Meghan
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