How long is the refund process?

oktoberherron
Contributor
Contributor

Does any know about the paypal refund process? I have some unauthorized charges on my account and my case was closed in my favor and under case details, it says my transactions were refunded. But I don't have anything in my paypal balance. Any help will be greatly appreciated. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@oktoberherron 

 

If the payment was funded from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@oktoberherron 

 

If the payment was funded from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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