Scammed through Friends & Family

[jforbes15]

recently scammed due to my own mistakes of not doing much research, he told me to send through friends and family. is there anything at all i could do to get my money back? 

[Anonymous_User]

Unfortunately not really - if you sent money that was intended for a purchase and used the "Friends and Family" option instead of "Goods and Services", sorry to say, you have been had.  The PayPal system sees "Friends and Family" as one person simply sending money to another person - not an item purchase.   You can try to open a dispute however, it's possible the system won't let you proceed because the reason was "Friends and Family".

[kernowlass]

@jforbes15

If you funded that paypal payment via a CREDIT CARD then contact your card issuer and see if they will chargeback for you.

Not all will do so but worth a shot.

[Chrisfysio]

The same applies when funded the payment via a Debit card?

[frnkstr]

This was helpful! Thank you!

[Newbie42]

@kernowlass I have a similar situation and paypal agent suggested me to dispute through my bank as I used my debit card to pay. Now my bank is saying if I had chosen ‘Friends and Family’ type to pay through PayPal, they can’t assist the chargeback! Any suggestions? Many thanks 🙏

[TeresaC1981]

Did you get your issue resolved ? Having same problem

[PayPal_Adam1]

Hi @TeresaC1981, thanks for posting in our Community! I'm sorry to hear that you've had trouble with a payment. Friends and family payments are intended to be used for things like paying a friend back for lunch or sending a gift payment to family. These types of payments aren’t covered by PayPal’s Purchase Protection. You can find full details on Purchase Protection here. When there's a problem with a friends and family payment, we strongly encourage the sender and recipient to work together toward a resolution. If a resolution can't be met and you paid via card or bank, you may want to reach out to your financial institution to seek other dispute options. -Adam

[Kathcovy]

Yep PayPal don't want to know. I send £241 in total to a friend of a friend for some TV stuff. He's done a runner with my money and I am left with nothing. Surely all PayPal have to do, is remove from his account and give back to me!!! I have proof of nothing sent, as he said in a text message he hadn't, nor was he going to send!! That's the last time I use PayPal!!! Been a member for about 20 years

[Alexander207]

Did you get your money back?