Unlocking temporarily locked account

rt54
New Community Member

After an online scam, I cancelled my debit card linked to PP and my account was locked. I replaced the card, linked it to PP and followed the instructions necessary to unlock my account, but it's still locked. I've called the number and end up in a circular AI conversation directing me back to where I started. Looking for a solution. TIA

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@rt54 


https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

 

Call again but if you get the bot keep saying ''agent'' a few times. 


Advice is voluntary.
Kudos / Solution appreciated.
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