Different card used for recurring payment

[Neets42]

I have a recurring payment at the beginning of every month that is paid on the same debit card each time. This month, for some reason, it is showing as being paid on my credit card, which I rarely use anyway. I have tried to get an answer through PayPal help but that's as much use as a chocolate teapot. Any suggestions as to why this may have happened please?

[Madhubala1 · Accepted solution]

Hello @Neets42 

I am glad to assist you today. If there is any issue with your linked funding source or if there insufficient fund or while initiating the transaction there might be a glitch, these are the common reasons payment will get processed on different funding methods. Here is the link where you can check how to set the preferred funding source.

https://www.paypal.com/cshelp/article/help821

I hope this helps.
Madhubala1

[Neets42]

Thank you for coming back to me. That's really helpful.