My instant transfer hasn't arrived yet,it's been more than 24 hours

[Devoniana]

Seeing as customer support is almost 0 whenever I need help I must turn to the community for answers and help..

My instant transfer which I initiated yesterday (more than 24 hours ago) has not yet arrived.

What's even more weird is that for so long I have been able to choose to standard withdraw to my bank account or debit card,but now I can only withdraw to my bank acc through standard and can only withdraw to my debit card through instant.

And it seems that even that doesn't work....

I need help.

[Devoniana]

It's been 2 days isnce I sent my instant transfer to my debit card and it still hasn't arrived...please someone help me.

[PayPal_RachelK]

Hi @Devoniana,

Thank you for your post. 

I am sorry to hear you have not yet received your withdrawal. I know this must be frustarting. Typically instant withdrawals take 24 hours, however, depending on your banks processing times it can take up to 5 business days. This timeframe cannot be expedited I'm afraid. 

If you have not received your withdrawal after 14 days have passed, please contact our customer support and they can open an investigation. This can be done by clicking 'Contact' at the bottom of any PayPal page. 

I hope you get this sorted!

- Rachel 

[Devoniana]

Thank you I got through to paypal customer support and they assured me that it should take around 5 business days and sure enough 4 business days later my funds were in my card.

Thanks for the reply.

[PayPal_RebeccaN]

Hey @Devoniana, 

Thank you for this update! I am glad to hear you have received some clarity on this. 

Again, the option to trace this after 14 days is still there if you need it. 

Have a nice day! 

Rebecca