Why am I charged a Fee to send to family and friends

SaratovaUSA
Contributor
Contributor

Why do I get charged a fee every time I send to friends and family when it’s supposed to be free?

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5 REPLIES 5

Santosh21
PayPal Employee
PayPal Employee

Hi @SaratovaUSA,

Welcome to Community!

I understand your concern regarding the fees you've been charged for sending money as Family and friends. If the money is sent through card then there will be a fee associated with it. Please click on the link for more information about the fees.

I hope this information has been helpful to you.
Santosh

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SaratovaUSA
Contributor
Contributor
Tried to set up bank account but can never is it. The system always says to try later. So this js just one of the many reasons I try NOT to use PayPal unless I have absolutely no choice. Because it sucks.
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Shawsen
New Community Member
Yes that happens to me all of the time, when it says try again later likes hours days weeks
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Shawsen
New Community Member
But the worst is when you get tricked into sending money to friends and family for a service and then you never receive the service
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Shawsen 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.


Advice is voluntary.
Kudos / Solution appreciated.
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