Will PayPal refund me "exchange currency fee" on winning dispute?

pantelic998
Contributor
Contributor
I purchased an item through PayPal that costs 30 GBP. My card is in EUR and PayPal took from me incredible 8,5% "exchange currency fee", so I ended up paying about 32.80 GBP instead of 30 GBP. So, i haven't get the item I purchased in weeks and I opened a dispute on PayPal. Now I wonder, if I get this PayPal case, will they refund me 32.80 GBP (all with exchange currency fee) or just 30 GBP and will they literally steal 8,5% and get away with this money?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@pantelic998 

 

If PayPal performed a currency conversion for your transaction and a refund is issued:

  • within 1 day of the date of the original payment, the transaction exchange rate (including our currency conversion fee) used at the time of the original payment will apply.
  • beyond 1 day of the date of the original payment, PayPal's transaction exchange rate (including our currency conversion fee) on the date of the refund will apply. The transaction exchange rate may be applied immediately and without notice to you. This means that you may not receive the full amount of your original payment due to the fees above and fluctuations in currency conversion rates.

 


Kudos & Solved are greatly appreciated. 🙂
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