AMEX Payment Issue

[Temp20240110A]

Hi Community,

I am trying to pay a freelancer through paypal with my AMEX CC. I keep on getting the error 'enter a valid security code' even though I have inserted the correct information and tried it multiple times. If anyone experience the same and have a solution for it, appreciate it if you could share.

Thanks!

[PayPal_JonK]

Hello @Rijal1620, 

Thanks for visiting PayPal's Community Forum! I'm sorry to hear you've run into some issues making a payment with your AMEX CC. I'd first recommend making sure you're entering in the right information for your card. The CVV number for a Visa or Mastercard is normally the three digits on the back of the card. For an AMEX, the CVV number is  normally the four digits above the last few digits on the front of the card. 

If you're still running into issues finding which numbers are the correct CVV, you may want to reach out to the bank or credit card company that issued your card for further assistance. 

Best wishes!

 - Jon K

[cathhh]

I am also having this issue, the card details are correct, I can use it on any other website - it's not the card. I have read several other threads about this issue! Paypal needs to sort this, it is not a bank error.