Debitated amount of money from unknown source with Paypal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi!
I purchased some clothes with my paypal account and the money from the purchase was correctly taken from my account.
However, there's another amount taken by paypal (around 20$) on my bank account that I don't see anywhere on my paypal account. I can't find any information on that amount and I'm unable to get any information nor service from Paypal.
Can you help me please.
Thank you!
- Labels:
-
Sending Money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you bought something online with a debit or credit card and didn't log into your Paypal account then of course it won't show on that Paypal account because you bought as a guest buyer.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.
If that is not the case then contact customer services and your card issuer to query the transactions.
You ''may'' not have Paypal buyer protection cover as a guest buyer but you can contact customer services and they may be able to assist you by reaching out to the seller for you OR opening a dispute if you are covered by buyer protection.
So If you need help for a guest buyer transaction then you can;
1. Phone Paypal customer services and see if they will help you.
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
![](/skins/images/04C5A0F2EC66F23C0E7079ADF780584D/responsive_peak/images/icon_anonymous_message.png)
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- My refund was sent to a PayPal debit card that has been closed. Where is the refund now? in Transactions
- Debit from Paypal on my bank account. Not in Transaction in Transactions
- PayPal Debit card purchases not counting toward 5% cashback in Wallet
- Money is debited from paypal credit card and also its does not reflect in paypal account in Transactions
- I've used the same debit card for years and now suddenly paypal says I can't make purchases with it? in Transactions