How Does Paypal Determine the Local Currency of a Credit or Debit Card?

theblackbeltguy
Contributor
Contributor

My credit card can receive money both in EUR and in USD (two separate sub-accounts using the same debit card). 

I'm curious: How does PayPal determine what's the local currency of the card in this case? 

When transferring money (in USD) from my PayPal account to my debit card, it's automatically converted to EURO (using PayPal's currency rates).

Is there a way I can change the default currency of my card? I want to set it as USD. As far as I understood, this could only be done manually, by PayPal (no setting on the PayPal account)

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3 REPLIES 3

manju_
PayPal Employee
PayPal Employee

Hi @theblackbeltguy 

 

Thank you for your post. I understand you would like to change the currency of your linked card. In this case, I request you to contact our support. You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. You can also reach us on Facebook www.Facebook.com/PayPal or on Twitter @AskPayPal.

 

Thank you

Manju

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theblackbeltguy
Contributor
Contributor

Hi @manju_ thank you for the reply.

Unfortunately, I do not see any option to contact an agent. I also can't place a call as I'm not in the US.

How should I proceed? My request is to change the currency of my card (and account) to USD. 

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PayPal_Meghan
Moderator
Moderator

Hello @theblackbeltguy and @manju_

Thanks for reaching back out, @theblackbeltguy, and welcome to the Community! 

I understand you have a few questions about card currency, and contact Customer Support. I'll be happy to help! The default currency PayPal has assigned for Serbia is Euro, so whenever you add a new card, that's what will be automatically set up. If you would like to change it, you would want to reach out to Customer Support. You can find the different options for contacting Customer Support on our Help Center here. If you use one of the Social Media options, please send a private message. 

I hope you're able to update your card's currency soon! 

- Meghan


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