How can I cancel a friends and family transaction

[Magpieboy23]

I would like to cancel a transaction that I had to send as the option "Friends and Family". The problem it was sent it as an eCheck and not a direct transfer to the person I was sending the funds to (I think it was because I selected my bank account and not my debit card). I bank can't do anything until the transaction goes through and they put in a dispute. Is there any other way to contact Paypal other than their chat which won't be monitored until 5am tomorrow, Perth Western Australia time.

[kernowlass]

@Magpieboy23 

You would need to wait until the echeque clears and then ask the recipient to refund the payment to you again.

Transfers from bank accounts are never instant as Paypal use electronic transfers ie echeques (cheaper but slower).

Funds normally leave your bank account from a few hours > few days later but they take several working days to clear through to the seller/Paypal as they go via ACH in batches.

Its called instant because normally Paypal credit the seller upfront and then Paypal take the wait for the funds to transfer, this is so you get your item without delay.

However there are times however when its you and the seller / recipient that take the wait for the echeque to clear and here are some of the reasons...

1. Back up card has expired or needs updating.
2. You have had a recent negative balance or failed bank transfer (so paypal are not going to credit the seller in advance in case it happens again).
3. For some high cost riskier payments / transactions.
4. Friends / family payments *funded from a bank account* as this option is free then its you that takes the wait this time.
5. Clearing a negative balance.

[Magpieboy23]

So why does the transaction come up as a blank check on the sellers end.

[kernowlass]

@Magpieboy23 Seller would see it as a pending echeque with an approx clearance date.