Money not received by person I thought I’d sent it to - someone I’d sent to before
KazED1
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Posted on
Sep-05-2023
01:12 PM
I made a transaction (family & friends) a few days ago to someone who was listed as someone I sent money to before.
They have said they didn’t receive it.
I have now sent £0.01 to their actual email address to test it and they have received that.
When I have researched in the background, it seems to have gone to a different email address and person with the same name. I don’t know anyone else by this name.
paypal just say it’s an authorised payment. I have sent a message to the email address but no response.
Any advice or help.
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Sending Money
2 REPLIES 2
kernowlass
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Sep-06-2023
03:25 AM
If you sent it as friends/family then your only hope is if you funded that payment via a credit card then contact your card issuer and see if they will chargeback for you?
Advice is voluntary.
Kudos / Solution appreciated.
KazED1
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Sep-10-2023
03:37 AM
Thanks. The credit card company aren’t being very helpful. I think the person on the chat hadn’t a clue what he was talking about. He told me my issue was with PayPal. And when I challenged him, the connection ended!
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