Paypal and vanilla gift card

[Purplerosepetal]

Can you add the Vanilla Gift Card to your paypal account?

[PayPal__Jyoti]

Hello @Purplerosepetal  

Thanks for visiting PayPal's Community Forum.

I do understand that you have a query regarding adding your vanilla gift card to your PayPal account. Please note that you can add a Vanilla gift card to your PayPal account if it is a "Visa" branded Vanilla gift card . If you have any further query, you can reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page. In case your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account.

Hope this helps you!

Warm Regards,
Jyoti


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[ChrisKirby81]

Sorry not true. Up until about 6 months ago I never had an issue doing this now I do. I don’t know The reasons and to me, it seems to be contrary to PayPal’s stated rules. I don’t have any problem paying with my card at any merchants, but I am continually denied trying to add them to a PayPal account or even pay through a business that is using PayPal.

[PayPal_Chinmaye]

Hello @ChrisKirby81 

Thanks for visiting PayPal's Community Forum.

I understand that you are unable to link your card to your PayPal account. Please read this article to get more details. You can also reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page for any additional help. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account.

Hope this helps you!

Warm Regards,
Chinmayee

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!