Random "automatic payment" to Microsoft, yet i have never had a subscription.

[Clownistic]

Automatic payment that i never agreed to or even knew of happened. The money is not from my bank accont yet but i thought i might as well get help now. I have never accepted a microsoft "extra" pass or whatever of 12,99 but i come to wake p to see that it has been paid anyways yet i never consented for this ever, and now i dont really know how to get my money back, i think i have was succesfull in cancelling the subscription that came into thin air. Thank you for your help.

[PayPal_RachelK]

Hi @Clownistic,

Welcome to the community and thank you for your post!
 

I am sorry to hear what has happened. I know this must be frustrating. When you make a payment with some merchants, they will sign you up for an automatic payment. This means they can charge you for their services without you having to enter your details each time. 

Please follow the steps here to cancel any automatic payments you don't use. This will stop any future transactions going through.

To request a refund, I would suggest you contact the merchant (Microsoft) directly. As they charged you, they should have the option to issue you a refund. 

I hope this helps!
 

- Rachel