@Deybb_311
Below are the requirements that need to be met in order to link your accounts:
- Your GCash account must be fully verified.
- Your first and last name on PayPal must be identical with your first and last name on your GCash account (e.g. Juan Dela Cruz and Juan De La Cruz will not match). Both accounts must be owned by the same person.
- Your nominated email must match your login credentials for PayPal
- The PayPal account must be set up in the Philippines.
- Remove your withdrawal limit on PayPal by verifying your credit card or bank account. This step should be completed before Cashing-In via PayPal to GCash.
- To cash in from PayPal, users must first link their PayPal account to GCash.
Have you checked for limitations in the message centre of your paypal account and the resolution centre?
If nothing in either place then check with customer services?
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.
Advice is voluntary.
Kudos / Solution appreciated.
