not letting me add money at a store anymore it says its not authorized?

brookdecost
Contributor
Contributor

I have always added money to my paypal account at my local grocery store. Recently the past 3 times it said it wasn't authorized to add money? Did paypal change how you load money on the cards now?

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3 REPLIES 3

PayPal_Ayesha
Moderator
Moderator

Hello @brookdecost,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're having issues adding funds from a store and I understand this can be frustrating sometimes. Thank you for getting this to our attention. This could be due to technical glitch, I would suggest you to try again to add funds from the store at a later time. If the issue still persist, please reach out PayPal Customer Support team so that our concerned technical team can put it in the records and have it fixed. Please contact us by sending a DM on Twitter or Instagram or a PM on Facebook. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 



Regards,
Ayesha


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Temp20240307D
Contributor
Contributor
Was this ever resolved? I'm having same problem.
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brookdecost
Contributor
Contributor

no, i've tried for 6 months now to load money and my local safeway just no longer lets you. It's not just my card apparently because my local safeway has stopped loading any paypal cards for this reason.

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