My account was created when I was living in the United States, but I now live in Italy, and therefore have an Italian debit card. I am trying to add my Italian debit card to my "American" account, but the address section won't allow for an international address input. Any advice on how I can alter the settings for my account? Thank you!
Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.
You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.
You can however add a U.S bank account (not card) to 'most' other countries paypal accounts. This is because paypal is a U.S company and so allows this.
Advice is voluntary. Kudos / Solution appreciated.
Thank you for your advice and insight! Do you have any idea how I can contact a *human* customer service representative before closing my account to avoid problems? I have tried calling and the online chat service and am only connected to robots which have not been helpful in the slightest...
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
