Why can't link the debit card?

yom4
New Community Member

I'm trying to register a debit card after signing up for PayPal, but it keeps getting rejected saying I can't link. So when I went to the bank to check, they said there was nothing wrong with the card, so when I came home and searched, they said it could be because I moved and the address was different, so I changed the address to match the card. However, the card still doesn't link.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@yom4 

 

https://www.paypal.com/my/cshelp/article/why-can%E2%80%99t-i-link-my-credit-or-debit-card-to-my-payp...

 

If nothing in the above link helps then contact customer services and see if they can link it for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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