Can't send crypto

dshannon21
Contributor
Contributor

s it even possible to send crypto to an external wallet, I only get a very general error from paypal even thou i have bitcoin, have a valid bitcoin address to send to, have verified my personal info. Only get some general error message like "cannot do this transaction at this time" what a joke! I;m very experienced and am doing this all correctly and its obvious its a problem within paypal. So all said and done i got ripped off for fees having to sell my bitcoin back to cash and just use my current exchange. Utterly zero help from paypal and zero knowledge from customer service, that means zero chance that you have my business going forward. Thanx for no help with your services

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200 REPLIES 200

bencarnacion
Contributor
Contributor

Just curious if anyone's tried to send their paypal crypto to an external wallet lately?

 

This is my first time purchasing bitcoin through paypal (I kind of regret it now), and the balance is definitely there.

 

I've tripled checked to ensure the btc address for my external wallet is correct.  But each time I try to submit the transfer, it gives me the error message

 

'There's a problem.  Right now, we're not able to complete the transaction.'

 

This is so frustrating, and customer support does not seem to even understand my inquiry.  The last rep told me that their internal fraud department blocked the 'purchase' for security.  What purchase? I already successfully purchased the btc.  I'm just trying to send it out to my external wallet....

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Unknown62
Contributor
Contributor
Having the same problem with eth. I bought before and never had this problem
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applysci
Contributor
Contributor

 Since its introduction, that's just the way it is. usually down more than available.

 

My guesses are their available liquidity to part with off chain or the system is just that badly optimized and constantly broken. Both are highly believable.

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Bradley299
Contributor
Contributor
Were you able to send it
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MikeTheDad333
Member
Member
Still a problem today. Soooo..... not a new issue. Great.
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2023Crypto
Contributor
Contributor

We are being ripped off by PayPal.  I tried for two weeks to transfer my BTC and after 10 attempts this morning it suddenly went through.  I'm now trying to transfer my ETH and I'm receiving the same old error message.  This is criminal.

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Diggler77
Contributor
Contributor
Bought and sent Bitcoin just fine earlier today a couple times . I go to do it now and when I go to send it it says it's unable to because there's a technical issue and enter my information again. It doesn't matter what I put in or if I even try a different wallet that comes up with the same error. Does anyone know how to fix this or am I just stuck with PayPal not having their stuff together?
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Dyansaracj
Contributor
Contributor
Me too it's bs
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Rachelrn34
Contributor
Contributor
I was unable to send bitcoin I purchased for the last 2 days. Customer service also DID NOT assist me and closed my case. Same error code everyone is getting. "There was a technical issue, please re-enter your information". I was doing this through the app. Got on my account through the website, and BOOM! It sent! Thought I'd let others having same issue know to try it through the website vs. the app! Hope this helps!
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Balfano31
Member
Member
Same thing was happening to me. I don't have my laptop with me so I went to PayPal online from my phone. I changed to "view as desktop site", logged in, tried to send it, and BLAAAZZZAAAMMM, it sent immediately with no more issues! 🙂 Thanks for your brain buddy!
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