Card disabled due to wrong pin input 5 times

TEMITOPE4
Contributor
Contributor

I entered CSC code incorrectly 3 times and the card was disabled and I can't find it on my PayPal account.How can I solve this problem

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9 REPLIES 9

kernowlass
Esteemed Advisor
Esteemed Advisor

@TEMITOPE4 

 

You can only add a visa credit card in your country, so was that what you were trying to confirm?


Advice is voluntary.
Kudos / Solution appreciated.
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jmarc_38
Esteemed Advisor
Esteemed Advisor

hello @kernowlass @TEMITOPE4 

 

for me , yes , it is a visa ( recommend ) that is necessary .
but by putting 3 ( or 5 ? ) wrong codes, paypal deactivates the CB it seems to me

( you must then call paypal customer service to reactivate the credit card )

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TEMITOPE4
Contributor
Contributor
Plz can you help me with there customer support number. Have tried to call the number on my platform but not going through. Am in Nigeria
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TEMITOPE4
Contributor
Contributor
I tried confirming the card by inputting the CSC code sent to my bank but I mistakenly input wrong code and my card was disabled
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jmarc_38
Esteemed Advisor
Esteemed Advisor

hello @TEMITOPE4 , yes, it is a security.
this deactivates the bank card (5 errors)
you must call paypal customer service to reactivate the credit card /

help and contact at the bottom of the paypal pages

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TEMITOPE4
Contributor
Contributor
Can't Nigerians call them because I tried calling them and they said they can only respond to South Africa
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jmarc_38
Esteemed Advisor
Esteemed Advisor

@TEMITOPE4 

 

if you are having trouble reaching paypal, you can do so on twitter and facebook.

paypal is present on both. all you have to do is "send a private message"

( https://www.facebook.com/PayPal and @AskPayPal for Twitter. )

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TEMITOPE4
Contributor
Contributor
Thanks on this information, I really appreciate
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jmarc_38
Esteemed Advisor
Esteemed Advisor

ok @TEMITOPE4  , and good luck , it 's not easy to contact paypal as well , you will have to be patient , and do it during the days when paypal is working

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