Is there a way to remove the shipping option?

[tammycakes84]

Hello, I've been using Paypal business for a few months now. I have a cake business and I sell my cakes locally.  The customer either picks up from my house or I deliver it to their house or venue. My question is, is there a setting where I can delete the shipping option, so that paypal doesn't always think I need to print a shipping label or ship my item?  Is there a setting where I can tell paypal that the items I sell don't need to be shipped?  Or does this even matter? Thanks for your help!

[Gane26]

Hi @tammycakes84 

Welcome to PayPal community.

Thank you for your post. I understand that you want to remove the shipping option. I can sense the importance of this matter. I am sorry to inform that you may not be able to delete the shipping option because when you sell through PayPal, PayPal Seller Protection covers you in the event of claims, chargebacks, or reversals that are a result of unauthorized purchases or items your buyer didn’t receive. For physical goods: You must ship the item to the address on the Transaction page. I hope this information helps.

Thanks

Gane26

[tammycakes84]

Even though I don’t ship any of my goods, they are picked up by the customer locally? I sell cakes so they don’t get shipped. Once the customer picks up their cake, should I just mark the item as shipped? But then there’s no tracking number.