Unable to Send Messages on AskPayPal Twitter

[ayoubzafar]

Hi Upwork Support Team,

I previously resolved issues by contacting AskPayPal on Twitter. However, when I logged in today, I noticed that the message option is no longer available. Is it no longer possible to send messages through AskPayPal on Twitter?

Thank you,

[kernowlass]

@ayoubzafar 

Think they are phasing that option out. Try options in link if you don't think we can help.

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378

[ayoubzafar]

@kernowlass 

Thank you for your response.

Unfortunately, none of the suggested methods are working for me. I changed my phone number in PayPal, and after logging out, I can no longer log in as the code is not being sent to my new number. Instead, I get the error message: "We’re having trouble making sure it’s you."

The only method that used to work for us was AskPayPal on Twitter, which has now been removed!