Fraudulent Payment to AJCLOUD HONGKONG CO, LIMITED

[Teri12345]

A payment was posted from my individual PayPal account to <removed>, LIMITED on July 6.  I got the automated email titled "You sent an automatic payment to <removed>.   The details, per the email:  "CSP-Basic Storage 7 days and subscribe with 1 yearly".  The email also said my next payment would be due on July 6, 2021.  

When I printed out the details of this transaction, the Category was listed as TRUCKING.  

I thought this was some sort of phishing scam (since I have never authorized anyone to receive an automatic payment from my PayPal account) so I did not use the link in the email but logged on to my PayPal account from my laptop.

Just wondering if anyone else has had such issues.

[KD81]

I had the same thing happen to me. Same date and all. I filed a dispute and was told that it was part of an agreement that I had made with the seller. This is NOT TRUE. I was able to cancel the reoccurring charges, but the case was closed and I was not issued a refund. I rarely ever use PayPal, but I thought this was supposed to be the safer option. I have tried to use the messaging center to contact someone for a resolution, but every time I get to the point where I click on the claim I filed, it kicks me out of the system. If anyone has suggestions on what I can do to get a refund for this unauthorized, fraudulent charge...I welcome suggestions. Thanks.

[Sgc61_]

I too, just received on July 29, a Fraudulent Payment to AJCLOUD HONGKONG CO, for 6.99...dont know what to do next, I want my 6.99 back.

[Jgayle2492]

Hi Jennifer, The cloud company is called AJcloud company. If you got a charge and want to get a refund, you can contact them at <removed> to get a refund. Thank you. Stay safe and healthy. Best Regards Melody

[Temp20220905D]

I used a virtual card actually for the one year subscription. I wrote their customer support email (that took a very long time to find!) that I would like to cancel the automatic subscription before my trial period ends. They did not. But my card blocked the payment as fraudulent. They wrote back from: [Removed]. I got a reply from this, so I know that it works. Hope this helps the community here.  

[Beesforprez]

This happened to me as well. I tried emailing PayPal and it's impossible. I can finish my dispute letter, but there's no send button, just a cancel button. Have you had any luck?

[bhayes041294]

I had the same thing happened i tried to dispute it and they denied my dispute! I am not happy!!! I want my 20$ back. I know it was  fraudulent because i dont even use pay pal but to send money to my family members.

[AprilRenee2791]

They tried 39.99 the first time from Hong Kong then the 2nd time from the US for 9.99. My bank card flagged as fraud and they didn’t get a dime!

[Loops769]

Hi

I too had an amount taken from my PayPal A/C for a recurring payment to AJCLOUD, I was gutted when I looked at this forum and discovered it could be fraudulent.

I have just had a Wansview camera fitted to the rear of my property which I purchased from Amazon recently.  I looked at the app on my phone and discovered that the amount is the annual subscription for the cloud storage for my camera.

I hope this helps.

[JermmyM]

I too just bought the wansview camera from amazon. When you say it’s for the annual payment, is it safe? Or it is a fraud? The AJCLOUD Hong Kong seems very suspicious to me and I’m nervous to make a payment there and something happen.