Storm Media Limited, Fraud?

[Jean54]

As I was going through my receipts for taxes I noticed an entry on my PayPal for Storm Media Limited for last July. I order art instructional videos often, but I could not find any other info for this. I was charged $24.92.

Has anyone else had problems with Storm Media Limited? I didn't get whatever this company said I ordered. I don't know what it is.

I would like to warn others that this could be a fraud.

[bowzdins]

What?! Why Not?! Isn't PayPal here to protect the buyer??!! PayPal...are you reading this??! I am going to escalate this to my credit card company to refund me. I will explain to them all of the complaints here and PayPal does nothing!! I will also tell every social media site I can until it goes viral. They want to play...let's play! I'm ready!!

[bowzdins]

Low & behold, right after I read that they deny I opened my email to find my denial!! I called my fantastic credit card Co who listened to my story and immediately took the charge off!! Paypal didn't listen to their customer but instead believed a company that is fraudulent. I am so so done with PayPal!!!

[Negs]

I ordered a digital recorder from Prime Garage on a Facebook ad. It had many 5-star reviews and looked legit. The payment went thru PayPal as Storm Media Ltd. The tracking number given by Storm Media was bogus and item not received. I’m going to make a dispute with a PayPal since it appears many others have been scammed by Storm Media.

[Nett58]

I finally received my merchandise from storm media came in today.

[Hallie50]

I ordered 3 bras but have yet to receive my merchandise. That was 2 months ago. If this is a scam I am going to notify my bank.

[Megan1947]

I ordered something for cutting chips from Storm Media via Facebook, what has arrived is not what was described and is absolutely no use to me as I am disabled and could not use this useless tool.   It arrived badly packed with no invoice or instructions and I have spent 2 hours trying to trace it as the name of the firm Storm Media was no where on the packing.   With looking everywhere I have found reports on it all of which are complaints.

[cbartie17]

I ordered a straightener about a month ago and I haven’t heard anything from them, I’ve been seeing this company may be a scam just curious what’s going on with this place

[Maxer63]

It's completely impossible to contact them. I think that PayPal must do something and/or must refuse to mix its name and its corporate image with this company that moves on the market incorrectly and on the verge of fraud.

[Thayer66]

I ordered from Storm Media Limited a product waited for 2 months, tried to call them several times with no luck, opened a dispute with PayPal to my surprise they ruled in their favor claiming I received the product and I never did. I do rather use my CC going forward if Paypal do support fraud activities.

[kernowlass]

@Thayer66 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.