confirm receipt button doesn't show up 4 days after transection

satmuts
Member
Member

the transaction marked as “Processed” from the Recipient side since this is digital product and doesn't need shipping . and now he asking me to ‘confirm receipt’ but the button doesn't show up like it used to be 48 hours after . now it's almost 4 days and still doesn't show up when i click the original payment for the item it's just not there

 

did PayPal change it's policy regarding this and now forcing 21 day hold ?

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@satmuts 

 

Check both the app and website for confirm receipt option.

 

If not available still, the recipient will receive the money on the date (if there is one displayed) that PayPal says money will be released in their transaction details or after 21 days. For some cases, the button is not available because the transaction is high risk or didn’t pass their internal security checks.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@satmuts 

 

Check both the app and website for confirm receipt option.

 

If not available still, the recipient will receive the money on the date (if there is one displayed) that PayPal says money will be released in their transaction details or after 21 days. For some cases, the button is not available because the transaction is high risk or didn’t pass their internal security checks.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.