How to contact Lamoon Limited for tracking?

[AnnieG1966]

Shipping and tracking

[Santosh21 · Accepted solution]

Hello @AnnieG1966,

Welcome to the Community! I'm assuming you want to know the status of your most recent order's tracking. In this situation, get in touch with the seller and ask for the tracking information, as we are unable to provide it. To find the seller's contact information:

1. Click Activity at the top of the page.
2. Click the transaction in your list of recent transactions.

On the "Transaction Details" page, you’ll see the seller’s name, email, and, if available, the seller’s customer service phone number.

Thank you,
Santosh

[MHGuay]

I do go to my transaction détails and dont get any info to contact the seller.

[PayPal_Meghan]

Hello @MHGuay, 

Thanks for joining the PayPal Community! 

I'm sorry to hear the company's contact information is not showing on your PayPal transaction. In that situation, you'd want to check on the original website where you had made your purchase. I apologize for any inconvenience this may cause. 

Have a beautiful week! 

- Meghan

[Jessie-New]

There's no "website." It was a Facebook ad. I haven't found how to contact them. And they ADDED an unauthorized item to my order. 

[Sharonmcmurray]

Hi I ordered patches on the 17 may and have not had eny messages to say when Ian getting my order

[MsCharlie1]

I have tracking information I need address of company.

[Nancy174]

I ordered a Christmas tree just trying to find out where it went

[PayPal_Bindu]

Hello @Nancy174 

Thank you for visiting the Community and welcome!

I see you're looking for tracking information for your purchase. Most sellers ship items within 7 days (Allow extra time for international shipments). If the seller prints a shipping label using PayPal, it will be visible in the transaction details page of your PayPal account. If you don't see any tracking information after the time frame, you can contact the seller about the tracking details. Contact details of the seller can be available in the transaction details page of your PayPal account. 

If you don't receive your item or it's different than described, you can request a refund by reporting the purchase in the resolution center of your PayPal account. You can follow this article for the dispute steps : How do I open a dispute with a seller?
 

Hope this information helps,

Bindu 

[Jg657]

Looking for a way to contact lamoon. Phone number or email Thanks