Money stuck on account

[hegren20]

Hey. I have send the money to a recipient, but his account Has received perm ban suddenly after receiving money from me. He told to me that PayPal will refund me money after 180 days but I dont know if that is true ( will they not go to his bank account after that time? ) I need this money earlier, how can I withdraw them ? I did not payed him for a product, just sended him the money so he could withdraw it, so I dont know what write in type for "ask for a refund" since all options are about items/services. Best regards

[kernowlass]

@hegren20 

Hope you weren't buying an item because scammers often tell you to use the friends/family option to send the money knowing that they can pretend to not receive it or account limited knowing there is nothing you can do about it.

If you paid via goods/services you would be able to open a dispute for non receipt of item regardless of whether his account had a limitation and 180 days ban on withdrawal of the funds. That ban only affects him, you would still have buyer protection.

However if you paid using friends/family then you sent a gift of money and negated your buyer protection? 

[hegren20]

I just asked him to request the payment from me. I accepted it and he received the money , and a ban.

[kernowlass · Accepted solution]

@hegren20 

ok then sounds like a goods/services payment, so open a dispute for non receipt of item, read the link for information.

https://www.paypal.com/cshelp/article/how-do-i-open-a-dispute-with-a-seller-HELP160

[hegren20]

It is done, thank you.