Not eligible to receive payment

HeritOla
Contributor
Contributor
Please why is my PayPal account telling me I’m ineligible to receive payments? What’s then the essence of opening the account? Isn’t it to receive payments and pay out? Kindly respond.
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3 REPLIES 3

PayPal_Chinmaye
Moderator
Moderator

Hello @HeritOla 


Thanks for visiting PayPal's Community Forum.
 

I do understand that you are unable to receive payments with PayPal. Requesting you to kindly reach out to our customer support team during business hours by clicking the contact us option at the bottom of PayPal page. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account.
 

Hope this helps you!
 

Warm Regards,
Chinmayee

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

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HeritOla
Contributor
Contributor
Hi Chinmaye, Thank you for your prompt response. I already spoke with a customer support agent but I didn’t receive a satisfactory response. He just accepted fate and said because of my country I can’t receive payment. I believe there’s no use of me having the payola account then as I can’t use it to receive payment just because of the country I am in and nothing can be done about it, I’ll just have to delete the account and look for other platforms that’d suit me, since it’s of no use to me. But to be honest, I’m not happy about it at all, it frustrating to say the least.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@HeritOla 

 

What country are you in?

Quite a few countries only have the send only and not receive paypal options.


Advice is voluntary.
Kudos / Solution appreciated.
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