Evdokia
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Posted on
Jan-31-2024
10:12 AM
I requested a refund due to non-receipt of my parcel, and the seller was unresponsive. Yesterday, you approved my claim. However, since I've now received the delivery, I would like to cancel the refund, allowing the seller to retain the funds.
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Refunds
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kernowlass
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Jan-31-2024
10:38 AM
Wait for the refund to complete as you can't cancel a processing refund.
Then all you have to do is ask the seller for their email address and using the friends/family option (as you are not paying for anything) send them the funds again.
Advice is voluntary.
Kudos / Solution appreciated.
1 REPLY 1
kernowlass
Esteemed Advisor
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Jan-31-2024
10:38 AM
Wait for the refund to complete as you can't cancel a processing refund.
Then all you have to do is ask the seller for their email address and using the friends/family option (as you are not paying for anything) send them the funds again.
Advice is voluntary.
Kudos / Solution appreciated.
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