Refund

Evdokia
Contributor
Contributor
I requested a refund due to non-receipt of my parcel, and the seller was unresponsive. Yesterday, you approved my claim. However, since I've now received the delivery, I would like to cancel the refund, allowing the seller to retain the funds.
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1 ACCEPTED SOLUTION

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Evdokia 

 

Wait for the refund to complete as you can't cancel a processing refund.

Then all you have to do is ask the seller for their email address and using the friends/family option (as you are not paying for anything) send them the funds again.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Evdokia 

 

Wait for the refund to complete as you can't cancel a processing refund.

Then all you have to do is ask the seller for their email address and using the friends/family option (as you are not paying for anything) send them the funds again.


Advice is voluntary.
Kudos / Solution appreciated.
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