Withdrawal problems because no bank card is eligible

Ansontever
Contributor
Contributor
None of my bank accounts or debit cards are on eligible lists to withdraw, how can I withdraw nothing works
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ansontever 

 

Did you confirm either bank accounts or cards on your paypal account when you added them?

Are the funds in your balance cleared and not pending?

Are the funds in CAD and not another currency?


Advice is voluntary.
Kudos / Solution appreciated.
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Ansontever
Contributor
Contributor
The funds are cleared and are in CAD, I confirmed all my bank and debit card details and under the list of approved withdrawal methods both my banks don’t show up so I have no idea how to withdraw the funds
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PayPal_JonK
Moderator
Moderator

Hi everyone! Thanks for visiting PayPal's Community Forum. Thank you @kernowlass for your help getting a solution started on this thread. We appreciate it!

 

@Ansontever, I'm sorry to hear you've run into some issues transferring funds out of PayPal. Thanks for answering those questions from kernowlass. Normally, you should have the option to transfer funds to any confirmed bank and confirmed eligible debit card. If your bank and / or card are confirmed, please reach out to our Customer Support teams for assistance. 

 

Best wishes!

 

 - Jon K


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