always stuck on "getting your wallet"....won't process past this.

sharabc
Contributor
Contributor

Happened last year and again today. Open paypal from vendor with the invoice attached, and all it does is spin ...for hours....why this doesn't work?

 

Login to Me Too
11 REPLIES 11

TheFlinx
New Community Member

Same issue it started about a year ago. trying to purchase on ebay in Firefox would not complete, But I was able to do it in chrome. then a few months ago it started working intermittently. sometimes it would go right through sometimes I would have to hit the button to complete the purchase a second time. now it seems to not work on random sites. yes I cleared the cache, yes I tried different computers, yes I tried safe mode, yes I tried all the thing people say to do that never work when there is a problem.

Login to Me Too

Temp20240320A
New Community Member

Paypal doesn't seem to be interested in fixing these issues. 9 out of 10 times I try to use PP it just doesn't work. Had enough of this nonsense, closing my account.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.