Can't add Paypal as a payment method on Coinbase

ThoughtPT
New Community Member

I'm trying to transfer some funds from Coinbase to Paypal.
In Coinbase i try to add paypal as a Payment Method with the second option, which redirects me to PayPal.
Screenshot at May 20 19-53-10.png

After logging in, i'm redirected again to Coinbase where i see a check sign and a done button
Screenshot at May 20 19-53-54.png
The problem is that the paypal method never gets added to the list, and i'm unable to transfer the funds.
Both Coinbase and Paypal have the same email address and personal information.

Is there some sort of trick to it?

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9 REPLIES 9

Johnny57High
New Community Member

SAME here. Exactly same scenario and issue. Can buy as much as I want from Coinbase, but cannot add PayPal to withdraw, even after it says (checkmark) 'Done'

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PayPal_Bindu
Moderator
Moderator

Hello @ThoughtPT and @Johnny57High,

 

Welcome to our community help forum and thanks for posting!

 

Sorry to hear that you're having trouble with crypto transfers. Here is how to receive a cryptocurrency by sharing your PayPal destination address:

 

Go to the Finances tab.
Tap your crypto balance.
Tap the image Transfer arrows.
Tap Receive.
Choose which coin you want to receive, for example, BTC
Your QR code & Bitcoin address will appear.
You can either Copy or Email the address.

 

More information about Crypto transfers can be found here. We’ll let you know by email when you receive crypto. You can always view the transfer status within your Activity.
 

Hope this information helps,

Bindu

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Edmond15
New Community Member
Re: Can't add Paypal as a payment method on Coinbase
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PayPal_Meghan
Moderator
Moderator

Hello @Edmond15

Welcome to the PayPal Community! 

I understand you're having difficulty connecting Coinbase and PayPal, and I'm sorry to hear that. If you want to transfer crypto between the two platforms, please review this Help Center article. For questions regarding just connecting the two to use PayPal to make purchases through Coinbase, please reach out to Coinbase directly. As the connection is initiated through their platform, they'd be able to provide the best troubleshooting assistance. 

I hope this helps! 

- Meghan


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Cregory
New Community Member
We aren’t trying to transfer crypto, simply trying to add PayPal as an option to cover purchases or to cash out. Keeps saying the payment option has been successfully added, yet it doesn’t show up as a payment option. Spent 5 hours with Coinbase and they say it’s on the PayPal end.
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Arsene123
New Community Member
Hello. Did you get this resolved. I am having the exact same problem. I have been able to transfer funds from Coinbase before. I don’t know why this is happening now.
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Joshbns18
New Community Member
I’m having the exact same issue at the moment. I’ve been able to withdraw using PayPal before but for some reason my PayPal account has unlinked so I’ve added it again and it literally says done, then sits on a loading screen 😕
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oskand01
Contributor
Contributor
I have the exact sam problem. A ny solution to it?
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Gwatso203
New Community Member
After facing the same issues I added the payment method on the buy tab, then when I switched to sell it stayed there on the sell tab.
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