PayPal Debit Card 5% Rewards + 5% back Not Showing Up

vinnyv07
New Community Member
Hello, I noticed that I haven’t been seeing the extra featured rewards when I go to Mcd’s or when I replenish the Starbucks app using the PP Debit Card. I receive a notification about the 5% for choosing the restaurant category, but then the extra 5% from the featured rewards doesn’t show up. Am I suppose to be doing something else that I am not aware of? I do make sure that the featured rewards are loaded. Thanks.
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3 REPLIES 3

PayPal_Shradha
Moderator
Moderator

Hello @vinnyv07,

 

Welcome and thank your for posting your concern.

We understand your concern regarding PayPal debit card rewards. Kindly refer the help centre article to understand how you can earn and redeem rewards and the time frame to receive the rewards points. I also suggest to refer the article in case if you have any issue with the reward points.

 

Hope this will helps you!

 

Warm Regards,

Shradha

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archinator
New Community Member

I have not received ONE of my 20% Uber Eats or 10% Doordash cash back rewards since opening my card in September! Since then, I have spoken to PayPal at least 16 times on the phone (and you cannot speak to anyone in the rewards department because they don't have a tongue in their head). I've had useless supervisors call me back saying the same thing, and I've emailed PayPal rewards about 30+ times with copies of every single screenshot of every transaction including video screen recordings of me making a transaction that promises a 20% or 10% cash back. I have spoken to a lawyer who says I have a very strong case for Paypal's breach of terms and will be pursuing legal action if I do not receive my promised cash back deals. I have received the pitiful 5% points, which PayPal has no problem in giving, but they don't want to give me the $100+ of cash back for my nearly 40 transactions. I'm posting here in the hopes that there may be just one competent employee of PayPal who is monitoring the forum who might have a modicum of initiative to help resolve this ongoing (soon to be legal) issue.

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hacxx
Contributor
Contributor

@archinator - Your best choice is contact support or explore your paypal web panel.

When it comes to rewards from paypal, i'm only enrolled $10 signup reward - https://py.pl/ekgL1
Reward ends 31 december 2024

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