Account hacked into, wargaming, ticket declined
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I received an email claiming that I had sent 90€ and a minute later 65€ to an email that a company called Wargaming uses. Now this email isn't anything special since I have played a game called World Of Tanks for a while and have spent few euros every now and then. But what I can't understand is how someone got on my account, purchased something and when I created a ticket, I got a reply that no unauthorized activity has been sighted so I can't get a refund. I didn't have any automatic payments with wargaming and I haven't even played their game in like 2 weeks. What is going on and how can I get my money back? Btw I have screenshots of the activities and already saved the transaction IDs. This is urgent and I really can't afford to just lose such a big amount of money. I feel like paypal wont help me with this one..

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @Imlost443,
Welcome to our community forum and thank you for your post!
Sorry to hear about the unauthorized charge in your account. In this situation, your best option would be to contacting our support team by clicking the contact us option at the bottom of PayPal page or send us a message through our Twitter(@AskPayPal) and Facebook page for additional assistance.
Have a great day!
Bindu

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- iNo longer have access to the phone number used for 2 factor authentication: cannot login in Managing Account Archives
- my PayPal account closed by PayPal system in Managing Account Archives
- Verify account in Managing Account Archives
- Linking Visa card keeps getting declined in Wallet Archives
- Billing agreement cancelled, now i can't continue subscription in Transactions Archives