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PayPal Help Community

Receiving payments as a merchant? Purchasing as a buyer? Sending and receiving personal payments? Th...

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MTS Community

Technical support for Merchants integrating PayPal.

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Do we have to buy DigiCert to be able to use paypal?

Hi, What does that mean?Following DigiCert's direction, PayPal will start using Certificates issued from DigiCert Global Root G2 Chain. We are requesting you to add DigiCert Global Root G2 to truststores that are used to connect to with PayPal. PayPa...

How to locate profile and my money when logged into PayPal

I received communication from PayPal about how to stop an automatic payment. It said to log into my PayPal account, go to my profile and"My Money" and stop the payment. But I can't find my profile or "My Money". How do I do this?

Refund/provisional credit

I made a dispute December 4 2023 which was given a $104.99 provisional credit on a $518.99 transaction on December 14th 2023. My account has been permanently limited and received an email stating case closed in my favor and can withdrawal my funds. N...

would the purchase of an electric golf cart be covered under purchase protection?

Refundslist

I am still waiting for my refunds list. It has been taking PayPal more then 3 weeks but still no refunds have been send onto my account. They ask me to send additional money to temporary PayPal account but still no money has been refunded yet. Do I n...

Money Stolen from Bank with Paypal but they have no record of it.

I had $823.50 stolen from my bank account and the tag was PayPal. But, it wasn’t listed on my PayPal account. So, I immediately cancelled my PayPal account. Contacted my bank. They have yet to give me a refund. Now, PayPal said that they have no reco...

Assistance Needed with Account Balance Recovery After Suspension

Hello PayPal Community,I am reaching out to seek advice and assistance regarding an issue I’ve encountered with my PayPal account. After a 180-day suspension period, during which I was told I would be able to withdraw my funds, I found my account bal...

Delivery address has wrong name

When purchasing, the delivery address used by Paypal is correct, but the address has my wife's name instead of mine. The Paypal account is in my name and I can't find any reference to my wife's name anywhere in my profile. Any ideas as to how this is...

PayPal auto-converted a foreign currency payment and charged me a fee

Has anyone solved the problem of PayPal automatically converting a payment to the primary currency, even when you have your preferences set to not convert foreign currencies? I received a payment in CAD which was automatically converted then a large ...

Resolved! PayPal Community Recognition

Welcome to the PayPal Community! The PayPal Community is in the process of revamping how we recognize users through ranks, badges and other programs. This is a multi-phase process that will begin with the launch of new badges. We will continue to...